My Nanoleft remote broke 3 weeks after buying after being through hoops with customer service they finally agreed to replace. Its now months later and I still have not received.

Now my Nanoleave control has given out. and customer service is requesting i take a video me me hard resetting the control and at the same time video me doing it from start to finish which requires 3 hands do do all that simutaneously.. I must apologize Mr. & Mrs. Nano leave you request # 1 tells me you feel im in capable of following the simple hard reset instructions or 2) i am lying and must prove to you but complete you ridiculour request that requires 3 hands to complete before you will move forward and replace a measily $40 controller panel. Seriously? I am highly disappoint in a Canadian Company that i was at one time proud to brag and boast about.

Signed - a Now Majorly Disappointed Nanoleaf Ex Customer

John Oram
Toronto, Canada\

So, the remote looks cool, and when paired with light panels, has some cool functionality. Two main issues: 1. when used as a HomeKit remote, it’s basically impossible to remember what “side” executes what action and 2. Replacing the batteries is a stressful ordeal, as the plastic tabs that keep the two sides together can — and do! — snap off easily.

Great remote without using my phone Nanoleaf app. Can turn off/on and move whichever side I want to present on my nanoleaf lights

Very convenient to use, I can bring it across the room and change scene with a single movement, that's perfect !
I control 4 lights with it, pairing is very easy, configure it is a bit boring as you must define everything for each light, but once done it works well!
I recommand this product, it makes lights usage more easier

Working perfectly fine, really like this product!