ON ALL ITEMS
They look great, but it took me two days to get them to sync with my wifi, so much troubleshooting.
Finally up and working for a couple weeks, and then I come into the room and they had fell off the wall because even though I screamed the wall and pressed for 30 seconds like I was instructed to, they peeled right off and fell. I’m sure the warranty cleverly doesn’t include this. I was trusting that the included double sided adhesive would have been strong enough… my mistake.
Hi Peter! This is not the experience we would not want you to have and we apologize for the inconvenience. If you contact our support team at http://nanoleaf.me/hello they’ll be able to get more information and help you out.
Erstemal direkt imShop bestellt. Sehr zufrieden - proffesionelle Abwicklung und sehr schnelle Lieferung.
Way more than I needed but exactly what I was looking for.
I lost a couple of mine.
It's kinda hard to review an essential component... but I will say that the shopping and shipping experience was above expectations
Products are ok, but support is a real nightmare. Customer is getting ignored and customer service doesn’t know their own products. Since I know that this will not get posted, I will say exactly the same at Google, Amazon, Otto any cyberport where I purchased my Nanoleaf products.
Oh, and did I mention that the app is a joke?
Hi Tobias! We’re really sorry to hear about your experience and the inconvenience this has caused you. This is definitely not on par with our standards. Please follow up with your support ticket at http://nanoleaf.me/hello and we will notify our Support Team.