ON ALL ITEMS
I have left messages, opened tickets... NO ONE WILL HELP ME.
Hi Bert! Our apologies for the inconvenience. We have prioritize your ticket in the system and you will hear back from us very soon. We will definitely make sure to find you a solution as soon as possible.
PLEASE REPLY TO EMAIL FOR TECHNICAL SUPPORT. ALSO, I NOTICE YOU DELETE LOW STAR REVIEWS. I’M ONLY DOING THIS TO GET YOUR ATTENTION FOR BASIC TECHNICAL ASSISTANCE.
Love these lights
EVERY TIME I LEAVE A LOW STAR AND COMMENT HERE, I MIRACULOUSLY GET A REPLY TO AN EMAIL FOR TECHNICAL ASSISTANCE. ISSUE ISN'T DIFFICULT TO FIX, BUT NEED THEIR SUPPORT. THEY WILL IGNORE AND IGNORE. BEWARE.