FREE Shipping over $100. 30 Day Returns. Free Tech Support.

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Shipping & Orders

DECEMBER SHIPPING ADVISORY

Merry Christmas, Happy Hannukah, a Kwazy Kwanzaa, Fabulous Festivus, and best wishes for anything else you might be celebrating this December! As you can imagine, the holiday season is quite a bit busier for retailers and we're no different. Canada Post, Fedex, UPS, and Purolator are all trying hard to make sure parcels arrive in a timely fashion... but there are limitations to the magic they can pull off =)

If you want your order before on or before December 24th, we recommend ordering before noon local time:

TO GTA OR METRO VANCOUVER

  • December 19th for non-expedited parcels
  • December 20th for expedited parcels (including Overnight and 2-Day)

TO ONTARIO, QUEBEC, BRITISH COLUMBIA

  • December 17th for non-expedited parcels
  • December 18th for expedited parcels

TO ALL OTHER PROVINCES

  • December 13th for non-expedited parcels
  • December 17th for expedited parcels

TO THE TERRITORIES

  • December 11th for non-expedited parcels
  • December 12th for expedited parcels

EXTENDED HOLIDAY RETURNS - 2019

We want your holiday gifting experience to be a great one! Starting November 24, 2019 the deadline for returns and exchanges is extended to January 31, 2020. The normal 30 day returns and exchange period resumes on January 1, 2020.

SHIPPING CHARGES

The Nanoleaf Shop Canada offers free shipping on orders over $100, coast-to-coast!

No discount code or coupon is necessary, simply add items to your cart and check out. Standard shipping for orders under $100 is $4.99 in Ontario and $9.99 for the rest of the country, flat rate. When choosing any of the Express Shipping services, please remember that these service times are for delivery; add 1-2 business days for processing at the warehouse.

Your order can be tracked by logging in to your account or clicking the 'Track Order' link in your shipment notification email.