ON ALL ITEMS
best lights i ever use
We love the new shape!
The lights are excellent, super bright and make my room look amazing. The screen mirror feature is my favorite and it adds a new dimension to games and movies! When applying to the wall, be very careful and use two strips! They fell on my and a couple got damaged.
Hey Peter! Thank you so much for your valuable feedback, we will definitely send this off to our team for them to look into so we can enhance and improve our experience for the future.
These lights are super cool and love the colors and adjustability, but I’ve tried, and tried, and tried and tried again to get the app to connect and I can’t make it happen. Have also reached out to nanoleaf the only way they offer - via email - and have not received any response. Disappointing to say the least and seems to be a common problem with many that buy.
Hi David! We apologize for the delay. Please follow up on your support ticket and we’ll notify our team and get back to you immediately.
Sure the lights are cool but this product is not as good and user friendly as theyd like you to believe. I worked with custom service multiple times and my issue never got resolved. My product continuously depairs from my device and won't reconnect even if I completely wipe the data. Which I have done now over 15 times in the month I owned this. I have had to reprogram the router, wifi codes, and the nanos personal codes just to attemp to keep them paired and they still will not. I do not recommend wasting your money.
Hello! Our sincerest apologies for the experience. This does not meet our standards and we would like to make this better for you. Please follow up with your support ticket and we will notify our support team. Thanks for understanding.