I recieved a light kit as a gift and so excited because I have wanted one for a long time I opened the box immediately and got to work on setting it up only to discover that a light panel some linkers and command strips were not included, but only after I had placed them on my wall, the customer service rep I was in contact with was amazing! Taking care of everything so I did not have to take everything down and return to where it was purchased. After some minor requests were made by this agent and delivered to her by me within a week a had everything I needed that should have come with the kit. She stayed with me on this service request the whole time . Not having to. Deal with multiple people on one issue does make a difference as I did not have to explain my situation to people who do not know what is going on with anything, she was a real pleasure to work with

Great product backed by great after sales service

Nano leaf does not clearly indicate which triangle version this is. I accidentally ordered the new one when i need the previous version. I have been emailing support back and forward for 1 month now and they do not understand. I even attached photos of the exact version i have, they simply need to match it. This would be much fast over a phone. It takes to long for them to receive emails and respond back. terrible, i might as well throw the whole set away.

Bought quite a lot of those panels in the last few years. I recently tried to order more for a new project before learning it is already discontinued and being pushed to buy the newer model. Nanoleaf is a shame

Too expensive