ON ALL ITEMS
We were looking for a wall-mounting bracket kit, not ceiling-mount brackets.
The screw kit fixed my problems with the tape not holding to my wall. It works very well, all parts you need included
For goodness sake, how hard is it to include instructions? Have to trawl the net to work out how to install these. Total time waste.
Hello Robert! We apologize for the inconvenience this has caused you. We would love to make this right for you. Kindly get in touch with our support team at http://nanoleaf.me/hello and they would be happy to help.
Pretty expensive for a mounting kit. I still have not gotten my refund after returning the mounting kit about a week ago. Tried reaching out to customer service, no response.
Hey Koji! Our sincerest apologies for the delay and overall experience. This does not meet our standards and we would like to make this better for you. Please follow up with your support ticket and we will notify our support team. Thanks for understanding.