I purchased a 6-panel Skylight Kit, but only received a single 3-panel pack. This is a clear case of partial fulfillment of a paid order. There is no excuse for not fulfilling a complete order or providing a refund for the missing items. Despite my request for direct answers, Nanoleaf Support continues beat around the bush, blaming their fulfillment team and has yet to take responsibility, rectify the situation, and make me whole.

I ordered 6 skylights and only 3 of them got shipped. Customer support doesn’t care for the delay and effort put in by customer in reaching them. Have been almost a month, still following up with customer support for remaining ordered items.

Amazing lights. I used them above the mirrors in our master bathroom. They work great and make me smile. 😊